September 19, 2017, 7:08 am
Author:
Paul King
Posted: Tue Sep 19, 2017 3:08 pm (GMT+1)
Is anyone else finding that on a 4K screen, following the recent Windows 10 Creators update, that the ArchiCAD mouse pointer is now insanely small? (for all ArchiCAD versions)
ArchiCAD is the only application I have found that is so affected by the OS update.
While increasing windows UI scaling, and increasing windows mouse pointer size to maximum within Windows Control Panel generally works as expected for everything else, the mouse pointer once moved over the ArchiCAD application window, becomes again so tiny it is barely visible - and certainly the ArchiCAD dynamic pointer style context feedback is utterly undetectable.
This seems to stem from ArchiCAD's non compliant method of handling the custom mouse pointer DPI scaling rather than anything with the OS - as is demonstrated by nearly ALL other applications that pre-date the windows update nevertheless being unaffected by the update. (perhaps the OS update has exposed a compromise or carry over from the way custom mouse feedback is implemented for the Mac platform?)
Rolling back to or reinstalling an earlier version of Windows 10 are not good options in my case.
What have others done to solve this serious productivity impacting problem?
_________________
PAUL KING
www.prime.net.nz
ArchiCAD 8-20
Artlantis Studio 6
Octane Render Plugin for ArchiCAD
Windoze 10
Intel Core i7 4770K
Nvidia Gforce GTX 980 (x2) + GTX780 (x2)
16 Gb DDR3
42" monitor + 32" monitor dual screen display
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September 19, 2017, 11:16 pm
Author:
Paul King
Posted: Wed Sep 20, 2017 7:16 am (GMT+1)
| Dan G wrote: |
Was just struggling to describe this in the subject title, but the image I hope explains the problem. When navigating in 3D - if I get too near 'things' they get cut. Makes editing certain things impossible.
Is this a graphics driver issue or graphics card setting or bug? Advice greatly appreciated.
p.s. the white squares are me photo shopping out commercially sensitive stuff. |
I have had this issue in the past, especially associated with Quadro GPUs (for some reason high end game cards seem much more stable for ArchiCAD)
Issue seems to relate to the way you navigate around a perspective view - if you get closer to something by zooming (eg. with mouse wheel) in rather than by flying the camera with keyboard, this can occur. Also implicated seems to be OpenGL memory churning in the GPU if you have had a busy day.
Workaround seems to be to power off then on again. Again, mainstream GPUs seem to be a lot more reliable than the more expensive 'workstation' GPUs - probably because the same cash outlay will buy you a newer generation card with better specs, more memory, and more regular driver updates
_________________
PAUL KING
www.prime.net.nz
ArchiCAD 8-21
Artlantis Studio 6
Octane Render Plugin for ArchiCAD
Windoze 10
Intel Core i7 4770K
Nvidia Gforce GTX 980 (x2) + GTX780 (x2)
16 Gb DDR3
42" monitor + 32" monitor dual screen display
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September 19, 2017, 11:16 pm
Author:
Paul King
Posted: Wed Sep 20, 2017 7:16 am (GMT+1)
| Dan G wrote: |
Was just struggling to describe this in the subject title, but the image I hope explains the problem. When navigating in 3D - if I get too near 'things' they get cut. Makes editing certain things impossible.
Is this a graphics driver issue or graphics card setting or bug? Advice greatly appreciated.
p.s. the white squares are me photo shopping out commercially sensitive stuff. |
I have had this issue in the past, especially associated with Quadro GPUs (for some reason high end game cards seem much more stable for ArchiCAD)
Issue seems to relate to the way you navigate around a perspective view - if you get closer to something by zooming (eg. with mouse wheel) in rather than by flying the camera with keyboard, this can occur. Also implicated seems to be OpenGL memory churning in the GPU if you have had a busy day.
Workaround seems to be to power off then on again. Again, mainstream GPUs seem to be a lot more reliable than the more expensive 'workstation' GPUs - probably because the same cash outlay will buy you a newer generation card with better specs, more memory, and more regular driver updates
_________________
PAUL KING
www.prime.net.nz
ArchiCAD 8-21
Artlantis Studio 6
Octane Render Plugin for ArchiCAD
Windoze 10
Intel Core i7 4770K
Nvidia Gforce GTX 980 (x2) + GTX780 (x2)
16 Gb DDR3
42" monitor + 32" monitor dual screen display
↧
September 20, 2017, 4:34 am
Author:
Ralph Wessel
Posted: Wed Sep 20, 2017 12:34 pm (GMT+1)
| Paul King wrote: |
| Is anyone else finding that on a 4K screen, following the recent Windows 10 Creators update, that the ArchiCAD mouse pointer is now insanely small? (for all ArchiCAD versions) |
Yep, same problem here.
_________________
Ralph Wessel
Cadimage
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September 19, 2017, 7:07 am
Author:
Paul King
Posted: Tue Sep 19, 2017 3:07 pm (GMT+1)
Is anyone else finding that on a 4K screen, following the recent Windows 10 Creators update, that the ArchiCAD mouse pointer is now insanely small? (for all ArchiCAD versions)
ArchiCAD is the only application so affected, and while increasing windows UI scaling, and increasing windows mouse pointer size to maximum within Windows Control Panel generallyworks as expected for everything else, the mouse pointer once moved over the ArchiCAD application window) becomes so tiny it is barely visible - and certainly the ArchiCAD dynamic pointer style context feedback is utterly undetectable.
This seems to stem from ArchiCAD's non compliant method of handling the custom mouse pointer DPI scaling rather than anything with the OS - as is demonstrated by nearly ALL other applications that predate the windows update being unaffected. (perhaps a compromise or carry over from the way custom mouse feedback is implemented for the Mac platform?)
Rolling back to or reinstalling an earlier version of Windows 10 are not good options in my case.
What have others done to solve this serious problem?
_________________
PAUL KING
www.prime.net.nz
ArchiCAD 8-21
Artlantis Studio 6
Octane Render Plugin for ArchiCAD
Windoze 10
Intel Core i7 4770K
Nvidia Gforce GTX 980 (x2) + GTX780 (x2)
16 Gb DDR3
42" monitor + 32" monitor dual screen display
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September 20, 2017, 3:17 am
Author:
lewis0
Posted: Wed Sep 20, 2017 11:17 am (GMT+1)
Hey guys i am trying to make like this "photo" i did everything all the steps but finally this happened ! where the wrong ?
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September 20, 2017, 6:28 am
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September 20, 2017, 6:58 am
Author:
Paul King
Posted: Wed Sep 20, 2017 2:58 pm (GMT+1)
Thanks Lazlo - that update looks hopeful. Not yet tested or released for New Zealand I see.
I would update with the preview version now anyway (a great idea making these available!), but have BIMserver & other users to consider.
In the meantime, is there a way that Windows 10 can actually have display scaling disabled? (since as described that appears to be a requirement for the bug to manifest)
I have not found a setting that makes any difference in Windows control panel or via application compatibility settings
Ticking the 'disable display scaling on high DPI settings' option in ArchiCAD properties/compatibility settings menu does nothing for example.
_________________
PAUL KING
www.prime.net.nz
ArchiCAD 8-21
Artlantis Studio 6
Octane Render Plugin for ArchiCAD
Windoze 10
Intel Core i7 4770K
Nvidia Gforce GTX 980 (x2) + GTX780 (x2)
16 Gb DDR3
42" monitor + 32" monitor dual screen display
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September 20, 2017, 9:21 am
Author:
mikas
Posted: Wed Sep 20, 2017 5:21 pm (GMT+1)
I had some strange openGL 3D-behavior too a couple of weeks ago (pic attached). If I recall it correctly, it was only one saved view in my project which gave me this, if I zoomed in enough. Now I can't reproduce it again.
It happened with an oldish iMac i7, Radeon 5750 1GB.
It was supposed to be a normal outside view of a hotel building.
Something like this has happened a few times earlier, I think in quite a many ArchiCAD versions.
_________________
OSX10.12.6, AC20, C4DR19, Rhino5. Mac Pro 3,33GHz/48GB/RX570 4GB.
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September 20, 2017, 6:38 pm
Author:
Barry Kelly
Posted: Thu Sep 21, 2017 2:38 am (GMT+1)
| lewis0 wrote: |
| Hey guys i am trying to make like this "photo" i did everything all the steps but finally this happened ! where the wrong ? |
There are no images attached so we have no idea what you are trying to do.
Barry.
_________________
Versions 6.5 to 21
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 7 64bit
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September 21, 2017, 6:42 am
Author:
Paul King
Posted: Thu Sep 21, 2017 2:42 pm (GMT+1)
Just tested the 4004 update, and sadly no immediate improvement at all to issue "230368 USER INTERFACE: For Ultra High Definition (4K) screens, mouse cursor appeared small inside ARCHICAD in Windows 10 with Display Scaling enabled."
However the update does now allow windows application compatibility settings for DPI scaling to work for ArchiCAD 21 (previously they made no difference)
After patching ArchiCAD, AND toggling DPI scaling compatibility settings to 'on' then 'off' again, seems to clear the mouse pointer scaling issue
Process is: Right click the ArchiCAD 21 icon to access properties/compatibility settings, then tick to 'Override High DPI scaling behaviour' for all users, then apply. Restart PC (not 100% sure this step is required, but is what I did), then go back , right click icon again and revert compatibility settings for all users back to the default
Mouse pointer is then back to normal size.
_________________
PAUL KING
www.prime.net.nz
ArchiCAD 8-21
Artlantis Studio 6
Octane Render Plugin for ArchiCAD
Windoze 10
Intel Core i7 4770K
Nvidia Gforce GTX 980 (x2) + GTX780 (x2)
16 Gb DDR3
42" monitor + 32" monitor dual screen display
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September 21, 2017, 7:17 am
Author:
Erwin Edel
Posted: Thu Sep 21, 2017 3:17 pm (GMT+1)
Not helpful for the size, but if you find you keep losing the cursor, you can enable rulers, right click in them and choose cursor projection. You get cross hairs on your screen.
A bit of a hidden feature, so thought I'd mention it.
Would be nice if this gets fixed for whenever we do upgrade from HD screens to 4K, though.
_________________
Erwin Edel, Project Lead, Leloup Architecten
www.leloup.nl
ArchiCAD 9-20 NED FULL
BIMx
Windows 10 Pro 1607 / OS X Sierra
Adobe Design Premium CS4
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September 21, 2017, 7:31 am
Author:
Paul King
Posted: Thu Sep 21, 2017 3:31 pm (GMT+1)
| Erwin Edel wrote: |
Not helpful for the size, but if you find you keep losing the cursor, you can enable rulers, right click in them and choose cursor projection. You get cross hairs on your screen.
A bit of a hidden feature, so thought I'd mention it.
Would be nice if this gets fixed for whenever we do upgrade from HD screens to 4K, though. |
Thanks Erwin. After patching with preview 4004 update I discovered the problem can now be solved by also toggling DPI scaling compatibility settings on then off again as above - but ruler trick will help people waiting for the official release
_________________
PAUL KING
www.prime.net.nz
ArchiCAD 8-21
Artlantis Studio 6
Octane Render Plugin for ArchiCAD
Windoze 10
Intel Core i7 4770K
Nvidia Gforce GTX 980 (x2) + GTX780 (x2)
16 Gb DDR3
42" monitor + 32" monitor dual screen display
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September 21, 2017, 10:21 am
Author:
atomheart
Posted: Thu Sep 21, 2017 6:21 pm (GMT+1)
Whenever I convert my Archicad layout to DWG, all texts in my drawings are appearing on weird locations. As seen in the image. Also none of my line types appear. All dotted or dashed lines appears as solid lines.
I tried a lot of things but nothing changed. What would you suggest?
Thanks.
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September 21, 2017, 12:47 pm
Author:
sydneycb
Posted: Thu Sep 21, 2017 8:47 pm (GMT+1)
whether i navigate using my mouse, scroll button or in camera keyboard it does the same thing. My laptop has Intel Core i7 @ 2.5 GHz with 24GB of RAM, video card is NVIDIA GTX 980M . I'm not up on whether these specs are outdated, i know there are better video cards now but i thought this would be more then enough to cover what archicad requires. Whats weird about this issue is it doesn't happen in all my opened archicad projects. I have several sessions running and this issue doesn't happen in all sessions which leads me to think its a setting but i really don't know. It extremely annoying haha
| Paul King wrote: |
| Dan G wrote: | Was just struggling to describe this in the subject title, but the image I hope explains the problem. When navigating in 3D - if I get too near 'things' they get cut. Makes editing certain things impossible.
Is this a graphics driver issue or graphics card setting or bug? Advice greatly appreciated.
p.s. the white squares are me photo shopping out commercially sensitive stuff. |
I have had this issue in the past, especially associated with Quadro GPUs (for some reason high end game cards seem much more stable for ArchiCAD)
Issue seems to relate to the way you navigate around a perspective view - if you get closer to something by zooming (eg. with mouse wheel) in rather than by flying the camera with keyboard, this can occur. Also implicated seems to be OpenGL memory churning in the GPU if you have had a busy day.
Workaround seems to be to power off then on again. Again, mainstream GPUs seem to be a lot more reliable than the more expensive 'workstation' GPUs - probably because the same cash outlay will buy you a newer generation card with better specs, more memory, and more regular driver updates |
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September 21, 2017, 11:34 pm
Author:
Erwin Edel
Posted: Fri Sep 22, 2017 7:34 am (GMT+1)
Doesn't help with seeing the actual cursor icon any clearer I would assume though, but at least it is very obvious where it is ![Laughing]()
The broken work around toggle thing at least gives hope for a future fix!
_________________
Erwin Edel, Project Lead, Leloup Architecten
www.leloup.nl
ArchiCAD 9-20 NED FULL
BIMx
Windows 10 Pro 1607 / OS X Sierra
Adobe Design Premium CS4
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September 22, 2017, 5:52 am
Author:
zoli79
Posted: Fri Sep 22, 2017 1:52 pm (GMT+1)
I've noticed that if I place an autotext referencing another drawing placed on a sheet (for example: "see 19/A3.2") everything dies: the worksheet the autotext appears, the layout the worksheet is placed, the textbox...
I first discovered this in AC18, and still is an issue.
Sorry, no help from me, just the thought that there are other frustrated users with the same issue. ![Smile]()
BTW, what are you referencing?
_________________
MAC OS X El Cap, ArchiCAD 20 - USA version
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September 22, 2017, 6:18 am
Author:
zoli79
Posted: Fri Sep 22, 2017 2:18 pm (GMT+1)
I am using US 20 version, but sometimes I have Hungarian related jobs. I noticed that the sheet index shows ? instead of the characters with the Hungarian umlauts (Ő Ű), others are fine as they are used in more languages (ú
, ó
, ö
, ü
etc.) What is strange is that they show normally everywhere else: layout map, layout itself with the autotext.
Changing font type doesn't help. Is there any solution to this? Is this an ArchiCAD or a system problem?
(I noticed that if I replace the question mark in the index with either ő or ű it appears fine, up until I reopen the index.)
ArchiCAD 20, US version, Hungarian keyboards, MAC OS 10.11.6
_________________
MAC OS X El Cap, ArchiCAD 20 - USA version
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September 22, 2017, 5:02 pm
Author:
jkershaw
Posted: Sat Sep 23, 2017 1:02 am (GMT+1)
Thanks for commiserating!
I'm referencing another drawing on another layout - something I do all the time. I have all my project notes in a single worksheet. Those notes have autotext references to drawings on other sheets. This is the only text box that's giving me troubles.
GS has reached out to help, so we'll see what happens.
_________________
iMac 27", 3.4 GHz Intel Core i5, 24GB RAM
10.10.5
AC4.5-20
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September 22, 2017, 11:00 pm
Author:
Paul King
Posted: Sat Sep 23, 2017 7:00 am (GMT+1)
OK, looks like the tiny mouse pointer bug is definitely not fixed - every time I reboot the PC, the problem is back.
You can clear it with the compatibility toggling procedure I outlined above, but users should not be forced to jump through these hoops every time the boot up their computer
_________________
PAUL KING
www.prime.net.nz
ArchiCAD 8-21
Artlantis Studio 6
Octane Render Plugin for ArchiCAD
Windoze 10
Intel Core i7 4770K
Nvidia Gforce GTX 980 (x2) + GTX780 (x2)
16 Gb DDR3
42" monitor + 32" monitor dual screen display
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